Request access from an administrator

In this article we'll cover what to do when you can't see your organisation.

In this article we’ll cover how to request access from an administrator. An admin for the organization has to add you to the organization. Send your admin this article and let the admin follow these steps to add you to the organisation.

User roles

When you add new users to your organisation, you have the option to give the new user one of the following roles:

User. A user can only make calls with Argus and use the features within.
Admin: An admin can do what every user can, but can also add/manage/delete new devices & users.
Blocked: The user will be blocked from using Argus until an admin changes the role.

Adding a user

As an administrator you can simply add new users using the dashboard.

  • Select ‘add user’ under the tab ‘users’ on the dashboard.
  • Give your new user a name and a role. Administrator or user.
  • Enter the user’s email and press ‘save’.
  • Argus will automatically send the user an email. It’s then up to the user to finalize the process.

Finalizing the user’s account

The new user has to create an account on our website if they haven’t already. The new user will be added to the organisation as soon as they log in to their account.

Want to switch organisation? Follow the steps in this article.

For further questions contact